marketing

Who’s thumb do we trust as a rule of thumb?

Thumbnail image for Who’s thumb do we trust as a rule of thumb?

When you’re right you’re right. When you’re wrong, you might be right. Trust a rule of thumb and you’re more likely wrong. The fact is, there’s only one measure that matters and it has nothing to do with thumbs at all.

  • Share/Bookmark
Read more →

How effective are your ads at chasing off customers?

Thumbnail image for How effective are your ads at chasing off customers?

Good advertising chases off customers. How much do you care if penny-pinching, nit-picking, deal-shoppers are offended by your message? Inflict them on your competitors. Your core customers, the ones who stick with you, will love you sending the weasels packing.

“This is Alabama. We speak English,” says the tv ad for gubernatorial candidate Tim James. “If you want to live here, learn it.”

Predictable shock waves rolled across the national consciousness when his ad first ran. How dare he say that? How narrow-minded. How exclusionary! How brilliant.

Continue reading and learn why –>

  • Share/Bookmark
Read more →

What customer experience does your brand deliver?

Thumbnail image for What customer experience does your brand deliver?

The marketing of your company shifts into high gear when customers walk in. Advertising attracts, but whether your branding wins or loses is measured by a customer’s tangible experience.

  • Share/Bookmark
Read more →

Why better stripes build better branding

Customer experience expert, Mike Dandridge

Branding seems like a battle of a million details. Actually, Mike Dandridge, author of The One Year Business Turnaround, says it’s really about 100. Every one of them is in his Customer Experience Factor process.

  • Share/Bookmark
Read more →

Rock your marketing and advertising like Warren Buffett

Warren Buffett as Axl Rose rocks in Geico's employee-created video

Geico employees create a new video to kick off their annual team meeting. Berkshire Hathaway’s Warren Buffett has become a staple of the annual project over the past four years. Buffett has appeared as a hobo and a DJ. This year, this tattooed Axl Rose send-up stole the show and netted thousands of viral impressions.Does Warren Buffett’s rock act have a lesson for you?

  • Share/Bookmark
Read more →
UA-10038900-1